Organic Chocolate Cake Company cakes
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Organic Chocolate Cake Company white chocolate scrolls being rolled out


This page contains a list of questions often asked by our customers. If you can't find the answer to your question here,
feel free to get in touch with us. (details on the contact page.)

Lizzie Melling and Dominic Vyvyan-Jones at work with the organic chocolate cakes

   


Tell me about your cake...


When can I visit?

Where can I find you?

Do you cater for allergies?

Is delivery possible?

Will my cake melt?

Can I collect?

Do I need to refrigerate?

Will it keep?

How does payment work?

How can I pay?

Can I personalise my cake?

When do I need to book?

Can I serve my cake as a pudding?

I want evening guests to see the cake.



   
Tell me about your cake...  

The secret of our cake is that it goes into the oven hot, ensuring that it is properly cooked in the centre, while staying beautifully moist right to the edge. Also, we use delicious organic chocolate with 72% cocoa solids and the world’s best sugar (Rapadura sugar from Brazil) to name but two ingredients.

Once baked, our cakes are soaked overnight in vintage character port. The next day, each cake is layered with our own buttercream and plum jam. Then the first coating of softened organic chocolate is applied. Several coats later, we are ready to start decorating...

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When can
I visit?
  Visits are by appointment only, so that we can have some of our superb chocolate cake ready for you to try. Appointments are available Monday to Friday, 9:30 – 2:30, and Saturdays, 10:00 – 12:00.

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Where can I
find you?
  There is a map on the contact page. You are welcome to park in our drive or courtyard, though we realize the turning in can be a bit daunting on your first visit.

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Do you cater
for allergies?
  Our premises are 100% nut free. We can also cater for gluten intolerance, etc...

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Is delivery possible?  

Yes. We can deliver and/or set up locally, using our refrigerated van. After 21 years, we are very well known at most of the finer venues in our area.

If you are further afield, we can arrange for your cake to be courier delivered at a very reasonable price to London, or the rest of the country.

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Will my
cake melt?
  Definitely not. Our delivery van is fully refrigerated; and we never set up a cake where direct sunlight can fall on it at any time during the day, so you can relax.

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Can I collect?   Yes. We will carefully design your cake to ensure that it will travel to the venue without any problems. We can pack your cake in a double insulated cardboard box, which will keep it in perfect contidtion, even if you’re going to Penzance in August! Please note, however, that some designs (notably "fruit extravaganza") have to be delivered and set up by us on the day.

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Do I need to refrigerate?   No. We actually recommend not putting your cake into the fridge until after it has been cut.

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Will it keep?   For two weeks in the fridge, or two years in a freezer. Ask us for our "Cake Keeping Guide".

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How does payment work?   We ask for a 50% deposit on booking, with the balance due one month before. If you are hiring a stand and/or knife, we ask for a cheque deposit of £200, which will be destroyed on return of stand etc.

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How can I pay?   By cheque, postal order or cash. Sorry, we do not take credit or Switch cards. Please make cheques payable to: TOCCC.

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Can I personalise
my cake?

  We have done hundreds of designs over the years, from the Taj Mahal, to a blue whale and an illuminated art deco cinema. We also crystallize roses, freesias, anemones and other flowers. We make sugar hearts and stars, hand painted with dates, names etc. So don’t be shy. If we can’t do it, it probably can’t be done!

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When do I need to book?   The more notice the better. If you call us now and give us a rough outline as to number, venue etc, we will pencil you into our diary. There is no obligation. All we ask is that you call us back to let us know if you decide not to use us.

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Can I serve my cake as a pudding?   Yes! However, always check first with your venue or caterer that this is possible for them. You should increase your cake size by 50%. We can provide sufficient chocolate to decorate every plated pudding portion (mini chocolate scrolls, for example)

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I want evening guests to see the cake.   No problem. If we provide a "cutting cake" for the kitchen to serve to your day guests, your entire cake can magically reappear in the evening. This costs much less than providing two fully decorated wedding cakes.

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  The Organic Chocolate Cake Company, Bristol

GB Organic Certification 5

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some decorations may not be organic, depending on availability